We believe that our company could bring an absolutely rich and deep in knowledge and people soft skills to bring a positive working environment for staff development.



We have a solid management team with strong background in the service based industry such as banking, insurance, and telecommunication and call center.

 


We offer you an added value to review the process, people development and management with consultative review from our expertise without additional charges.


Using modular database management system, thus allows us to increase capacity immediately based on the demand.


Our Call Center is equipped with state of art application systems:

About Our Company

Amerindo Era Berjaya (AEB) focus business is on the total business solutions of the contact center by offering a total solutions approach to the outbound and inbound calls needs that could be tailored made to multi requirements of the users in the automated environment and supported by the latest and advanced technology of the call center needs.
Our automated auto dialer /preview dialer /predictive dialer Telesales systems and Dynamic Telephone Billing System had been tested for outbound & inbound calls for the number of contact centers in the Bank , Financials Services, Fund Houses and Pay TV.

The Company’s focused on ONE area of business:

"Outsourcing Company for Contact Center Business Integrated Services ( we offer the total solutions to a contact center needs, from the infrastructure , tailor made _system requirements , end to end operation , employee outsourcing services and operations)"

Our Company is dedicated in delivering high value-added services to increase your productivity and improving your business processes. AEB possesses the necessary technological platform and people soft skills to enlarge its current business model and its derivatives services for the various companies in Indonesia.

AEB has developed an integrated Software System for Telemarketing and Phone Banking and the other supporting MIS system to give our client an advantage for developing their Contact Center business services in Indonesia. As a mandatory we deploy and operate an advanced Call Center System combined with Integrated Messaging Systems to be able to deliver state-of-the-art Customer Relationship Management thus creating loyal clients.

Our Commitment

Play to win by working together with clients ,bringing synergy , expertise and added values to achieve our client’s goals and deliver best in class services and deploying the right Infrastructure technology needs by client.”

Our Clients